Privacy Policy

This statement describes how we use and collect your personal information. If you have any questions regarding your personal data, please contact victoriav@create-spaces.co.uk or Creative Space Design and Build Ltd, 2.18 The Lightbulb, 1 Filament Walk, Wandsworth, SW18 4GQ.

How we collect your information?

Personal data is collected when you make an enquiry to us regarding a building project:

  • Through the website
  • Over the phone
  • Through FMB or other accredited website
  • Through online searches
  • Via email enquiries

What information we collect?

In order for us to provide a meeting and quotation we require the following details: your name, postal address, email address and telephone number(s). Alongside this we gather information relating to your property and the project we are quoting for. Any personal data processed by Creative Spaces is incidental to the services we provide; the primary purpose is not to process personal data.

How do we use this information?

The information collected is used in two ways. If your enquiry goes no further than a meeting and quotation. This information is archived in a secure file in compliance with the GDPR legislation requirements relating to information management. If your enquiry leads to a project, your data will be used to assist with our service to you and then archived appropriately.

How do we protect personal information?

As mentioned, personal information gathered is used for the life cycle of the project and / or archived and is kept secure with a view to preventing any unauthorised access to your data. Creative Spaces ensures that it has in place appropriate technical and organisational measures, to protect against unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of data to be protected, having regard to the state of technological development and implementing any measures. We only keep data for as long as necessary for the purposes for which it is intended. We do not supply this information to any other companies without your consent and with the purpose of fulfilling product or third-party services requirements.

We ensure that all personnel who have access to and / process personal data are obliged to keep it confidential.

Will we disclose the information we collect to outside parties?

Your information will not be passed on to a third party, unless it is for the purpose of completing your project. Where we use third parties, we will make sure there are appropriate controls in place.

Your consent

By providing us with your information, you have consented for us to collect and use this information in accordance with the purposes described above.

Right of access

We are able to provide copies of information we hold about you or correct any inaccuracies in your information. If you wish to access these rights please email victoriav@create-spaces.co.uk.

Changes

If you wish to change any personal details, please let us know at victoriav@create-spaces.co.uk so we are able to keep your records up to date.

Withdrawing consent

To withdraw or change your consent to us using the data that we hold for you for the purposes of our business, please contact victoriav@create-spaces.co.uk