Beware of Fraudsters!

At Creative Spaces, security and protection of data and payments is a top priority. We are continually striving to update our protection measures and make all our dealings as secure as possible. Unfortunately, fraud in the building trade is an issue and is sometimes difficult to identify. We have become aware of reports of fraudsters posing as legitimate builders scamming people out of money. This article published by the BBC shockingly describes a young woman who was swindled out of thousands of pounds by a fraudster posing as her (legitimate) builder. It’s a very sad situation and we feel it necessary to make everyone aware of the potential dangers.

It is important to note, that we at Creative Spaces will NEVER just ask for money for a project. Our staff or build team will never send a random email asking for money. We follow a strict payment protocol which is discussed and agreed with the client prior to any money being exchanged.

We advise a number of steps to help protect yourself against fraud:

  • 1. Listen to your instincts – if it doesn’t feel right, it probably isn’t. Call us.
  • 2. As mentioned we will never just ask for money, we follow a strict payment protocol. If you feel uneasy, don’t pay, talk to us and make sure all is correct. We don’t mind waiting for legitimate concerns.
  • 3. Never disclose any security details. We never ask for any of our client’s security details.
  • 4. Most importantly, don’t panic. If you have a concern or are uncertain about the source of a payment request then call us and talk with us.

Creative Space Design and Build Ltd of London Awarded Best Of Houzz 2018; Customer Services for the second year running

Over 40 Million Monthly Unique Users Nominated Best Home Improvement and Design Professionals in the UK and Around the World.

London, UK, March, 2018 – Creative Space Design and Build Ltd of London has, for the second year running, won “Best Of Houzz 2018” on Houzz®, the leading platform for home renovation and design. The Wandsworth based loft conversion and home extension specialist was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, home improvement and design industry professionals.

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Design award winners’ work was the most popular among the more than 40 million monthly users on Houzz. Customer Service honours are based on several factors, including the number and quality of client reviews a professional received in 2017. Architecture and interior design photographers whose images were most popular are recognised with the Photography award. A “Best Of Houzz 2018” badge will appear on winners’ profiles, as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals on Houzz.

“We at Creative Spaces are very proud of our achievement. In particular, this award shows our ongoing dedication to providing the best customer services. This being the second year in a row that we have been awarded “Best of Houzz; Customer Services”; we are very proud of this achievement. We are aiming for a hat trick with a third win next year by providing the best service we can to all our clients.

“We’re so pleased to award Best of Houzz 2018 to this incredible group of talented and customer-focused professionals, Creative Spaces,” said Marcus Hartwall, Managing Director of Houzz UK and Ireland. “This business was singled out for recognition by our community of homeowners and design enthusiasts for helping to turn their home improvement dreams into reality.”

Creative Spaces work featured by Houzz

We are delighted to have been featured by Houzz in an editorial on kids bedrooms. The loft conversion we did for our clients gave them a fabulous kids bedroom with lots of storage space. Check out the link below or our case studies page for more info and pictures.

Completed loft conversion featured in Time and Leisure magazine

We are very proud to have one of our recently completed loft conversions featured in the August edition of Time and Leisure Wimbledon and Wandsworth magazine. We got a great write up with some lovely pictures of our clients enjoying their new loft space. For the full article click here. Keep an eye out for a write up on the loft conversion in the September issue of Time and Leisure, Clapham, Battersea and Fulham.